Dear Customers,

By means of this letter we would like to inform you about some important steps that we have taken to improve our operations in Latin America and to enhance our Brazilian subsidiary, previously named FRIEM Conversores Eireli.

At first, we would like to inform you that we will operate our subsidiary under a new name, effective 1 October 2020: FRIEM LATAM EIRELI.  Ms. Loredana Aresi, who has many years of experience in managing multinational companies in Latin American market, was appointed as Managing Director of the new FRIEM LATAM EIRELI with the task to carry out the strategy in coordination with the headquarter.

Our new strategy foresees to build long-term, trust-based relationships with our customers and partners with a new organizational structure, directly linked and supported by FRIEM S.p.A. Italy, and coordinated locally. All projects are from now, coordinated under the responsibility of FRIEM S.p.A. (Italy) and FRIEM LATAM EIRELI team.

Additionally, we have moved to a new address, in a renewed building with optimal access, improved work and production environments and safety conditions.

More than anything else, we hope to give the proper support to our customers in Latin America, counting also on our local partners in each Country, as well as on the entire organization of FRIEM S.p.A. (Italy), FRIEM America Ltd (USA) and the technicians distributed in the American Continent.

With the hope to meet you in person in the next future, we will continue working to improve our service level in the Latin American market.

Sincerely,

Lorenzo Carnelli                                                                                Loredana Aresi
CEO FRIEM S.p.A                                                                               General Manager FRIEM LATAM

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